Shipping & Delivery
At Lily Grace Toronto, we aim to deliver your order as quickly and efficiently as possible. Below you will find all information regarding our shipping and delivery policy.
Processing Time
Orders are processed within 1–3 working days. Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
Delivery Time
Estimated delivery times are typically between 3–7 working days, depending on your location. Please note that delays may occasionally occur during busy periods or due to customs procedures.
Shipping Method & Origin
All orders are shipped directly from our supplier. Depending on the destination country, customs duties or import charges may apply.
Orders within Canada are typically delivered via Canada Post or another local delivery partner.
Shipping Costs
Shipping costs are calculated at checkout and depend on the destination, parcel weight, and selected shipping method.
Responsibility During Shipping
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If tracking information confirms that the parcel has been delivered, responsibility passes to the customer.
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Customers are responsible for providing the correct delivery address when placing an order.
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Any address errors must be reported within 24 hours of placing the order.
Contact
If you have any questions regarding shipping or delivery, please contact us at:
Email: info@lilygracetoronto.com
